Privacy Policy


Updated November 1, 2016

  1. We will not sell any of your personal identifiable information to any third parties without your consent. Your right to use our websites and Service is also governed by our Privacy Policy. You agree that by registering a Profile or using our Service you have agreed to our Privacy Policy. You understand and acknowledge that although we strive to maintain the necessary safeguards to protect your personal data, and will not voluntarily release it to any unauthorized third party, we cannot ensure the security or privacy of any information you provide us through the Internet in postings, in our records, by mail, or in your email messages. Even the United States Government and the world’s larges corporations are unable to prevent hackers from successfully obtaining very confidential private information from their databases. You agree to release us, our parent companies, subsidiaries and affiliated entities and ours and their shareholders, officers, directors, employees and attorneys, agents, successors and assigns, from any and all claims, demands, damages, losses, liabilities of every kind, know and unknown, direct and contingent, disclosed and undisclosed, arising out of or in any way related to the unauthorized release of any of your confidential or personal information (including billing information) to third parties. If you are a California resident, you agree to waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”


  3. We collect two types of information: personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”), which is also referred to as aggregate and anonymous data.


  5. We use your IP address (the series of numbers associated with your individual computer) to help us maintain our Site, identify problems with our server, and to provide you with an enhanced experience. We use cookies (small pieces of removable data that is stored by the web browser on your computer, mobile phone or other device that identifies your computer, mobile phone, or other device when you visit the Website) to identify traffic that comes through advertising, to facilitate a more user friendly experience, to track aggregate Site usage patterns for analytics, troubleshooting purposes, and to detect fraud. We use cookies to store your login ID (but never your password) to make it easier for you to login whenever you come back to the Website, which helps us to create a personalized experience for you when you visit the Website. The use of cookies is a common practice on the Internet and provides for a more customized user experience of the Website. Most web browsers are initially set up to accept cookies. If you wish, you can disable cookies through your browser settings. However, should you choose to disable all cookies, this may impact and/or prevent your ability to access and use the Service.


  7. When you establish a “Profile” on the Website you will be asked for some general identifying information which will enable us to provide you with this individualized service. Specifically, we ask for and collect contact information (e.g. your email address), and demographic information (e.g. city of residence or age). If you choose to become an Advertiser or subscriber, we also collect financial information (your credit card number and expiry date).

  8. While registering and creating a Profile, you will be given the option of creating a pseudonymous profile (username, password and personal description) where your gender is applicable all of which is available for others to view. Please do not include PII in your pseudonymous profile. All information and content you include in your pseudonymous profile is available to other Users of the Website. Please note, you may upload photos to your Profile. The type of photos you upload may clearly identify you.


  10. When you register to become a third party affiliate, you will be asked for contact information. Your information will only be used by internal staff and will never be shared with anyone external to VR Performance, other than to our Affiliates, who are our affiliated or related companies, and any of their respective advisors and representatives, except in the event of a merger, sale or transfer of our business or sale of our assets or in response to legal process.

  11. How will this information be used and who has access to it?

  12. Non-PII

  13. Your Non-PII is used to personalize your experience, allow other Producers to find you through a search, to compose your pseudonymous profile, and to deliver targeted advertising and promotional offers to you from external companies that are of the highest relevance to your demographic profile. We may share some of this Non-PII for our own analysis and research purposes with our professional advisors or consultants and third party partners.

  14. PII

  15. The PII we collect from you is used in the course of providing the Service to you and to improve the content and functionality of the Website or customize the layout of the pages of the Website for each individual user. We may use your contact information to send you valuable updates and timely notices of promotions and mailbox status reports. We may also use your PII to send electronic mail to you, for the purpose of informing you of changes or additions to the Service, or of any VR Performance products and services.

  16. The PII we collect is not released to any non-affiliated third party without your prior consent, except as provided below:


  18. Under some circumstances we may require certain additional information, including but not limited to your credit card billing information. We use this financial information, including your name, address, and other information to bill you for use of our Service and products. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the Website, you consent to our providing of your financial information to our service providers and to such third parties as we determine necessary to support and process your activities and transactions, as well as to your credit card issuer for its purposes. These third parties may include the credit card companies, data processing companies and banking institutions used to process and support your transaction or activity.


  20. We may share some content for advertising purposes between the Site and other Affiliated Websites owned by Illuminant. By posting or uploading Media Content on the Site, you agree that the Site may use screen shots or short (less than 15 seconds) media clips of your Media Content for advertising purposes on other Affiliated Websites owned by Illuminant.


  22. Unless you opt out, we may share PII sometimes in connection with Non-PII with service providers that may be associated with us to perform functions on our behalf. In addition, unless you opt out, from time to time we may share and/or sell PII about our Users (such as your mailing or email addresses) with selected third parties, so they can offer goods and services that we believe may be of interest or benefit to our Users. If you prefer not to receive messages from these third parties you may notify us by opting out at any time by going to the “Manage Profile” or “Message Center” sections of your Profile as described more fully below.


  24. We may disclose your PII to respond to law enforcement requests; or where required by applicable laws, court orders, or government regulations; or to protect against misuse or unauthorized use of the Website; or to protect the personal safety or property of our Users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).


  26. We may share much of our data, including PII about you, with our parent, subsidiary and other affiliated companies (each an “Affiliate”) that are committed to serving your online needs and related services. To the extent that these entities have access to your PII, they will give such information at least the same level of protection as they give to information they obtain from their Users. Our Affiliates will follow privacy practices no less protective of all Users than our practices described in this document, to the extent allowed by applicable law.


  28. We may disclose and sell PII in connection with the sale, assignment, or other transfer of the business or a portion of the business of the Website, including a corporate merger, consolidation, restructuring, sale of assets or other corporate change or reorganization of our direct or indirect parent companies that affects us. For example, it is possible that we or one or more of our Affiliates, or any combination of such, could merge with or be acquired by another business entity. In connection with the due diligence review involving such a potential transaction, we may share some or all of your PII with potential acquirers or merger partners, and their agents (including professionals) and their and our investors. We would require that these third parties sign non-disclosure agreements and would endeavor to disclose as little PII as possible.


  30. We keep the information you have given us for at least as long as your Profile stays active or hidden.


  32. You have the opportunity to opt out of certain communications and modify personal information or demographic information you have provided to us, and to hide information visible to the public Users of the Website at anytime by going to the “Manage Profile” or “Message Center” sections on your Profile.

  33. Please be aware that it may take several hours or days for any custom changes you make to take effect on the public areas of the Website. Please also note that changing or deleting your information through the “Manage Profile” or “Message Center” section of your Profile, or opting-out of email notifications from us, will only change or delete the data in our database for the purpose of future activities and communications. These changes and deletions will not change or delete information or emails that are queued to be sent or have already been sent.


  35. VR Performance, our Affiliates and our channel partners do not send unsolicited emails at any time. However, you consent to receive email messages to the email address you register on your Profile (e.g. for marketing purposes and from Producers). You may opt out of receiving email messages at any time by sending a request through our Contact Form below or to


  37. Our Users communicate with each other through our Website Mail Messaging and Instant Messaging. While we do not, as a rule, moderate or monitor Users’ private exchanges, we reserve the right to do so if we suspect Users of being under the age of 18 or of using our Service for the purpose of solicitation or any other violation of our Terms & Conditions or Privacy Statement. Submissions that appear on the public area of the Website are moderated and, if necessary, we reserve the right to edit, delete, remove or not use any communication on a public area of the Website.


  39. Except as otherwise expressly described in this Privacy Statement, this Privacy Statement only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Website (including links to third party sites) or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers or have third party e-commerce partners, they adhere to their own privacy policies. Since we do not control the privacy policies of any third parties, you should investigate and understand their policies before you disclose your personal information to them.


  41. We treat data as an asset that must be protected against loss and unauthorized access. To safeguard the confidentiality and security of your PII, we use industry standard practices and technologies, including but not limited to “firewalls”, encrypted transmission via SSL (Secure Socket Layer) and strong data encryption of sensitive personal and/or financial information when it is stored to disk.


  43. Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask VR Performance for a notice describing what categories of personal customer information we share with third parties or affiliates for those third parties or affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with whom it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the address listed below. Please note that it may take 60 days from receipt of your written request to receive the notice.

  44. To contact us concerning Privacy issues, please use the Contact Form. All other inquiries should be sent using our Contact Us section.